Does an independent hotel need digital tips? Isn’t it time-consuming, expensive, and confusing for both guests and staff?
Making tipping hassle-free for businesses is fantastic for the owners, and the best news is that it’s 100% free. Businesses can save time and money and motivate their employees while also ensuring a smooth staying experience for their guests: another advantage for the agile and flexible independent hotels over hotel chains.
Independent hotels have a unique identity. Owners focus on personalizing the experience of guests; they are more willing to adapt and have the freedom to be creative and innovative. And people love it. According to a 2017 study from Expedia, independent hotels had greater overall average daily rate and faster growth than their branded counterparts.
As today's travelers gravitate toward unique lodging accommodations, the boutique hotel scene is thriving. Management can focus on improving the performance of hotels more effectively than a franchise. They are free to adopt any type of innovation in their hotels. So while chain hotels take their time contemplating the move, owners of indie hotels can go ahead and start using a digital tip solution, such as iTips.
Business owners can majorly benefit from using a tip collection platform by receiving instant customer feedback. This allows for easy tracking of staff and business performance. Business owners can pinpoint areas that need improvement so they can focus on boosting their customer experience.
Sorting tips is a long and tiresome process for owners. That’s why iTips created an easy system that reduces administrative tasks so that owners can spend more time on other aspects of their business. iTips provides a fully transparent platform to help businesses and staff modernise and integrate digital tipping in a quick, easy and effective manner.
Don't wait and process 10 easy steps to start getting digital tips now:
Create an account
Select “Business owner”
Fill in your details and accept the rules and conditions
Verify your email address in your profile
Click the link you receive per email to confirm the registration
Add your business
Upload a photo of the venue
Add your employees
Add their names and positions, and send out invitations